← Back to Home
Privacy Policy
Last Updated: September 2026
At Amanix Digital (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (amanixdigital.com) or use our digital marketing and web design services. We are committed to protecting your privacy and ensuring your personal data is handled responsibly in accordance with applicable Canadian privacy legislation, including PIPEDA.
1. Who We Are
Amanix Digital is a web design and digital marketing agency based in Edmonton, Alberta, serving home service businesses and local enterprises across Canada. We specialize in custom website design, local SEO, Google Ads management, lead generation systems, and automated reputation marketing.
2. Information We Collect
We collect information that you voluntarily provide to us and information automatically collected when you use our website.
2.1 Information You Provide
When you fill out our contact form, request a Free Website & Local Visibility Review, or communicate with us, we may collect:
- Personal Information: Your first name, last name, phone number, and email address.
- Business Information: Your business name, industry (e.g., HVAC, plumbing, roofing, electrical, renovation), and business service areas.
- Marketing Information: Details regarding your current website, digital advertising goals, and growth bottlenecks.
- Communication Records: Any information or inquiries shared during phone consultations, emails, or discovery sessions.
2.1.1 SMS & Text Message Communications
When you provide your phone number through our contact form or during project onboarding, you consent to receive SMS text messages from Amanix Digital regarding:
- Project progress updates and development milestones
- Website launch schedules and maintenance alerts
- Customer support follow-ups and service inquiries
How to Opt-Out: You can unsubscribe from SMS communications at any time by replying “STOP” to any text message you receive from us. We will honor your request immediately.
Data Security: All phone numbers and consent records are securely retained and will never be shared, sold, or distributed to third parties for marketing purposes.
2.2 Information Automatically Collected
When you browse our website, our servers and analytics tools may automatically collect:
- Device Information: IP address, browser type, operating system, and screen resolution.
- Usage Data: Pages viewed, time spent on pages, referral sources, and navigation patterns.
- Location Data: Approximate geographic region based on IP address (e.g., city/province level).
- Cookies: Small text files that ensure optimal site performance (see Section 7).
3. How We Use Your Information
We use collected data solely for legitimate business purposes:
- To Deliver Services: Plan, build, launch, and optimize custom websites and digital campaigns for your business.
- To Respond to Inquiries: Deliver free website audits, provide quote estimates, and answer technical support requests.
- To Improve Our Platform: Analyze website performance and visitor behavior to deliver a fast, frictionless experience.
- For Client Communications: Transmit project briefs, monthly performance reports, and invoice notifications.
- Legal & Compliance: Comply with applicable provincial and federal laws, contractual obligations, and prevent fraudulent activity.
4. How We Protect Your Information
We implement rigorous technical and organizational security measures:
- Encryption: Modern SSL/TLS encryption across our entire website and client portals.
- Restricted Access: Access to personal client information is limited strictly to authorized personnel directly handling your account.
- Data Minimization: We only request and store information strictly necessary to provide our services.
- Security Audits: Periodic infrastructure and code reviews to protect stored assets.
5. How We Share Your Information
We never sell, rent, or monetize your personal information. Information is shared only in these limited operational scenarios:
- Infrastructure & Service Providers: Trusted third-party hosting platforms, email dispatchers, and analytics providers who adhere to strict confidentiality agreements.
- Legal Obligations: In situations where disclosure is required by law, court order, or governmental authorities.
- Business Transitions: In the event of an acquisition or business restructuring, subject to equivalent confidentiality terms.
- Explicit Consent: Only when you grant explicit written permission (e.g., publishing a client testimonial or case study).
6. Your Rights and Choices
Under Canadian privacy regulations, you have rights regarding your personal information:
- Access: Inquire about what personal information we hold and request a copy.
- Correction: Request updates or corrections to incomplete or inaccurate records.
- Deletion: Request deletion of your personal data, subject to ongoing legal or accounting obligations.
- Opt-Out: Unsubscribe from marketing updates or notifications at any time.
To exercise any of these rights, contact us at support@amanixdigital.com.
7. Cookies and Analytics
We use essential cookies and privacy-friendly web analytics to improve website navigation and monitor page load speeds. You can configure your browser to block or delete cookies; the core content of our website will remain fully accessible.
8. Data Retention
We retain client project records and communication logs only as long as necessary to fulfill the services contracted and satisfy legal, accounting, and reporting requirements. Once no longer required, records are permanently deleted or anonymized.
9. External Links
Our website may include links to third-party platforms (e.g., client portfolios, partner tools). We are not responsible for the privacy practices of external websites and advise reviewing their respective policies.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect service evolutions or statutory adjustments. Updated revisions will always display the latest effective date at the top of this page.
11. Contact Us
If you have any questions, feedback, or privacy requests, please reach out to our Edmonton team:
Amanix Digital
Edmonton, Alberta, Canada
Email: support@amanixdigital.com
Business Hours: Monday – Friday 8:00 AM – 5:00 PM (MT)